Consulting Services

After my time as Head of Operations for a health-tech SaaS startup that reached acquisition within 3 years, I began consulting for practitioners and companies on the design, operation, and scale of group health and wellness programs.

My work is informed by my experience as a patient, practitioner, employee, employer, and investor in this space.

Key Services:

1. Billing & Reimbursement Optimization:
Navigate complex insurance systems with proprietary E&M coding solutions to multiply number of patients seen, boost practice revenue, and streamline operations.

2. Scalable Wellness Program Design:
Create budget-efficient programs using gap analysis to drive sustainable operational excellence.

3. Client Journey Mapping:
Enhance engagement and deliver personalized health outcomes through tailored client experiences that hammer nuanced perfection. This is heavily focused on UI/UX.

4. Team Building & Leadership:
Develop high-performing teams with board-certified coaches to elevate program delivery.

5. Program Launch & Adoption:
Oversee seamless launches, ensuring rapid client adoption and satisfaction.

6. Retention Strategies:
Implement approaches to minimize attrition and foster long-term client loyalty.

7. Data-Driven Insights:
Leverage outcome tracking for research, publications, and impactful marketing.